For teams serious about building
a durable AI foundation for CX
Aide is the AI CX partner for scaling companies that need a support operation that compounds over time.Guided strategic implementations ensure seamless adoption and no disruption of existing workflows. Every plan includes unlimited seats.For scaling teams with established support operations
Billed annually
- Full AI platform: topic detection, automation, generative AI
- Agent copilot with smart tagging
- Standard integrations (Zendesk, Front, Gorgias, Shopify, etc.)
- Onboarding documentation + email support
- Automated chatbot on your website
For mature CX teams with growing automation needs
Billed annually
- Everything in Growth
- Dedicated onboarding (2 guided sessions)
- Monthly performance review with automation recommendations
- Priority support + custom workflow builds
- Know exactly where your automation is leaking money every 30 days
For high-volume operations managing CX as a core function
Billed annually
- Everything in Scale
- Weekly syncs with Aide CX team
- Quarterly business reviews with ROI reporting
- Dedicated Aide account lead
- Custom reporting dashboards + API access
For large organizations with complex, multi-channel needs
Starting at $150,000/year
- Full platform + custom AI configuration
- Dedicated engineering support
- SLA guarantees + compliance support (HIPAA, SOC2, GDPR)
- Executive business reviews
- Volume-based pricing tailored to your scale
Compare plans
| Capabilities | Growth$3,000/mo | Scale$8,000/mo | Operations$15,000/mo | EnterpriseCustom |
|---|---|---|---|---|
| Topic detection and text classification | ||||
| Customer insights and analytics | ||||
| Conditional automations (if/then) | ||||
| Agent copilot with drafted responses | ||||
| Smart tagging and routing | ||||
| Chatbot on your website | ||||
| Standard integrations | ||||
| Dedicated onboarding sessions | ||||
| Monthly performance reviews | ||||
| Custom workflow builds | ||||
| Priority support | ||||
| Weekly syncs with Aide CX team | ||||
| Quarterly business reviews | ||||
| Dedicated account lead | ||||
| Custom reporting dashboards | ||||
| API access + advanced integrations | ||||
| Dedicated engineering support | ||||
| SLA guarantees | ||||
| Compliance support (HIPAA, SOC2, GDPR) |
Know your ROI before you sign anything
Input your numbers to see the savings. When the math is this clear, the decision makes itself.
Your support operation
Monthly conversations
10,000
Target automation rate
Projected monthly impact
Frequently asked questions
Pricing is based on the level of technical needs and partnership you need, not seats. Annual contracts are our default — monthly billing is also available.
Most teams are live within days, not months. With an Aide engagement, you get a fully configured, optimized deployment in 1-2 weeks.
Aide integrates with Zendesk, Front, Gorgias, Shopify, Salesforce and more. Operations and Enterprise plans include API access and custom integration support. We continuously expand our integration library.
Use the ROI calculator above to model your specific scenario. Typical results: 60–80% of conversations resolved automatically, 30%+ efficiency gain on agent-assisted conversations, and measurable cost-per-resolution improvement within the first 90 days.
Not sure which plan fits?
Get a demo and we will map Aide to your queue, your volume, and your goals.